About Us 
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Click to learn more about Susan Franzen, Cheryl Foss, Mary Schaefer, Sheila Rogers, or Affliates and Partners
Susan Franzen specializes in aligning individuals and teams for greater contribution to their organization and their world, producing unstoppable momentum in the right direction. Her coaching and learning programs focus on how to express yourself more effectively to build relationships, gain commitment, and successfully share work activities. Susan has worked in schools, banking, and telecommunications. She launched her first business in 1993 to assist call center agents in providing optimal customer service. By blending technology and people, her programs directly impacted the level of communications required to increase sales and create lasting customer relationships. Today she works with executives and management teams to address Intrapersonal, Interpersonal, Personal-Functional, and Personal-Organizational issues. She designs customized learning and coaching programs that strengthen communications skills and drastically increase organizational effectiveness and profitability. Her client list includes Texas State Technical College, Professional Testing, Koorsen Fire & Security, Siemens, Cardinal Health, Simplex Time Recorder, Holmes Products, Advance Transformer/Philips, The Museum of Fine Arts-Boston, American Consumer Credit Counseling, and the University of Texas-McCombs School of Business. Susan holds a B.A. in Business Administration, a Training and Development Certificate from Boston University, is DiSC™certified, and is a graduate of Coach University. She is past Vice President of the Metropolitan Breakfast Club, and currently serves as Secretary for the Greater Austin Hispanic Chamber of Commerce, and the marketing committee for Hospice Austin.
Cheryl holds a Masters Degree in Occupational, Clinical Social Work and a Bachelors Degree in Management Development. A sample of her client base includes Freddie Mac, Pinnacol Assurance, Microsoft Corporation, PricewaterhouseCoopers, Girls Scouts of the USA, Agilent Technologies, United States Air Force, Medical University of South Carolina, Seagate Technologies, Acterna, Hewlett Packard, Project Management Solutions, Time Warner Telecomm, University of Colorado Federal Credit Union, White House Fellows Foundation and Association, The Nature Conservancy, City of Boulder, Jefferson County and Maryland State.
Mary Schaefer is President and Lead Consultant of Artemis Path LLC, a consulting company. Mary coaches managers and employees on performance, development, and leadership. In her career as a Human Resources Manager for a Fortune 100 company, Mary served a community of over 500 employees and managers in areas such as performance management, interpersonal relations, teamwork, diversity, and creating a respectful work environment. Mary’s belief is that organizations are composed of unique human beings requiring individual attention in order to make the most of what they can contribute through their own energy and creativity, and at the same time meet their own specific needs for meaningful work. Even though she started her career as an Information Systems professional, once in the working world her avid interest in how people “work at work” ignited when she noticed that she was more interested in understanding how people reacted to changing job expectations than teaching them new computer programs. While pursuing a career in Human Resources and completing a Master’s in HR, Mary always found a way to be a part of diverse work assignments that involved helping people move through change. For example, through workshops and coaching, she helped hundreds of survivors of corporate downsizing to see how they could make positive choices moving forward, rather than be overwhelmed by constant job insecurity. Through her company, Artemis Path, Mary conducts interventions and training related to creating a more productive and collaborative work environment through effective discussions, whether it involves planning for a tough conversation about work performance or strategizing on how to react to changing job conditions. Mary brings her skills, experience, and knowledge through certification as a Human Resources Professional, to serve clients such as Xerox, DuPont and the State of Delaware.
Sheila Rogers has an extensive background in education, manufacturing, finance, hospitality, retail, and healthcare as a corporate trainer, internal coach, training director, and director of human resources. She has worked for Fortune 100 companies and small businesses. With over 20 years of experience in training, communications, individual and team coaching, project management, and customer service, Sheila brings a unique perspective and balance to work situations and business challenges. She has designed and implemented comprehensive performance evaluation programs, developed and delivered management training for leadership, change management, conflict resolution, and team effectiveness. Sheila began her career as a high school English teacher but was quickly drawn to corporate America where she achieved success first as a classroom instructor and content developer and later as the Director of Training for a Fortune 100 financial institution. She transitioned to another financial institution where she worked with a diverse group of businesses united under one umbrella, serving primarily as a performance consultant to the executive team. While working as a training manager in a healthcare facility, she created and directed an internal coaching team that provided leadership and communication training as well as one-on-one and team coaching to over 900 employees at all levels. Sheila holds a Masters in English, is a practitioner of Myers-Briggs Type Indicator, a graduate of Coach University, and trained in Karrass Effective Negotiating Skills.
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Susan Franzen, President
Sheila Rogers, Resource for Organizational Improvement (ROI)
Taylor-Deininger joins your team as thinking partners, providing a third opinion for your senior management.
